Troubleshooting and tips
Error message/cause Troub lesho oting
CMOS battery bad
If the e rror message occurs repeatedly, the
buffer batter y in the Tablet PC is flat.
► Co ntact your sales outlet or our
customer
service center.
System CMOS checksum bad - Default configuration
used
The system configuration information is
incorrect.
► Switch the Tab let PC off.
► Switch the Tab let PC on.
► In the BIOS Setup, select t
he Exit menu.
► Select the entry Load Setup Defaults.
► Select OK and press the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exten
ded memory. an error
has resulted at the ad
dress xxxx.
► Co ntact your sales outlet or our customer
service center.
Failure Fixed Disk
n
The settings of th
eharddiskdriveareincorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the c orrect settings.
Keyboard contro
ller erro r
► Switch your Tablet PC off with the ON/OFF
button.
► Wait 3 - 5 seconds and switch the Tablet PC
on again.
Keyboard error
If you use an external keyboard:
► Ch eck the co nnection and reboot the Tablet
PC.
nn Stuck key
► Make sure that no key is pressed.
Operating system not foun d
► Ch eck in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure t
hat the operating system is
installe
d on the corresponding drive.
Press <F1> to resume, <F 2> to SETUP
This error message appears if an error occurs
during the se lf-test before starting the operating
system.
► Press th
e
Alt
tablet button to boot the
operati
ng system
Real time clock error
► Co ntac
t your sales outlet or our customer
servi
ce center.
nnnn
K Shad o w RAM failed at offset: xxxx Failing
Bits
: zzzz
► Co ntact your sales outlet or our customer
service center.
System battery is dead - Replace and run SETUP
► Co ntact your sales outlet or our customer
service center.
System cache error - Cache disabled
► Co
ntact your sales outlet or our customer
se
rvice center.
System timer error
► Co ntact your sales outlet or our customer
service center.
80 Fujitsu