21. WARRANTY
20. IMPORTANT
WARRANTY TERM - FULL GAUGE CONTROLS
EXCEPTIONS TO WARRANTY
LOSS OF WARRANTY
WARRANTY USE
Copyright 2020
All rights reserved
The products manufactured by Full Gauge Controls, from May 2005, have a warranty period of
02 (two) years directly with the factory and 01 (one) year with accredited resellers/dealers, from
the date of the consigned sale on the invoice. After this year with resellers, the warranty will
continue to be effective if the instrument is sent directly to Full Gauge Controls. This period is valid
for the Brazilian market. Other countries have a 2 (two) year warranty. The products are
guaranteed in case of manufacturing failure that makes them improper or unsuitable for the
applications for which they are intended. The warranty is limited to the maintenance of
instruments manufactured by Full Gauge Controls, disregarding other types of expenses, such
as indemnification due to damages caused to other equipment.
The Warranty does not cover transport and / or insurance costs for sending products with
indications of defect or malfunction to Technical Assistance. The following events are also not
covered: natural wear of parts, external damage caused by falls or improper packaging of
products.
The product will automatically lose its warranty if:
- The instructions for use and assembly in the technical description and the installation
procedures present in Standard NBR5410 are not observed ;
- It is subjected to conditions beyond the limits specified in its technical description;
- It is violated or repaired by a person who is not part of Full Gauge’s technical team;
- The damage is caused by a fall, blow and / or impact, water infiltration, overload and / or
atmospheric discharge.
To be covered and benefit from the guarantee, the customer must send the product properly
packed, together with the corresponding purchase invoice, to Full Gauge Controls. Shipping
costs for products are at customer's costs. It is also necessary to send as much information as
possible regarding the detected defect, thus making it possible to streamline the analysis, testing
and service.
These processes and eventual product maintenance will only be carried out by Full Gauge
Controls’ Technical Assistance, at the Company’s headquarters- Rua Júlio de Castilhos, 250,
CEP 92120-030 - Canoas - Rio Grande do Sul - Brazil.
INFORMAÇÕES AMBIENTAIS
Packing:
The materials used in the packaging of Full Gauge products are 100% recyclable. Try to dispose
of it through specialized recycling agents.
Product:
The components used in Full Gauge controllers can be recycled and reused if disassembled by
specialized companies.
Disposal:
Do not burn or dispose of controllers that reach the end of their life span in household trash.
Observe the existing effective legislation in your region regarding the disposal of electronic
waste. In case of any doubts, contact Full Gauge Controls.
According to NBR 5410 standard chapters:
1: Install surge protectors in the supply
2: Sensor and serial communication cables can be assembled, but not in the same conduit through which power supply and charge actuation pass
3: Install transient suppressors (RC filter) in parallel to the charges, to increase the life span of relays.
Wiring schematics for suppressors in contactors Wiring schematics for suppressors on charges with direct actuation
Suppressor
A1
A1 and A2 are the contactor
coil terminals
A2
For light direct delivery
maximum current
Specified.
Charge
Suppressor
Full Gauge Controls makes suppressors available for sale
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