CHAPTER 7: Troubleshooting
96
Memory
You see a “Memory error” message
• Run the Memory Diagnostic Tool. Click (Start), type
Memory Diagnostic Tool, then press ENTER. Click
Restart now and check for problems. Your computer
restarts and runs the memory diagnostics.
You see a “Not enough memory” error message
• Close all programs, then restart your computer.
• If you continue to receive this error message, consider
adding more memory to your computer.
Audio
You are not getting sound from the speakers
• Make sure that the volume controls are turned up and
not muted. For more information, see “Adjusting the
volume” on page 31.
• If you are using external speakers:
• Make sure that the speakers are turned on, and check
the speaker connections. See your speakers’ user
guide for more troubleshooting tips.
• Make sure that your computer’s universal audio jacks
are configured correctly. For more information, see
“Configuring the audio jacks” on page 33.
• If you are trying to play an audio disc, see “Optical discs”
on page 91.
Help
For more information about troubleshooting memory errors, click Start,
then click Help and Support. Type memory error in the Search Help box,
then press E
NTER.
Help
For more information about sound troubleshooting, click Start, then click
Help and Support. Type sound troubleshooter in the Search Help box,
then press E
NTER.
8513217.book Page 96 Wednesday, August 27, 2008 3:30 PM
To Next Page
Loading...
Need help?
General
