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3. Press and hold MY CYCLES and BACK
simultaneously for 3 seconds:
• The control will display any recorded
errors. If no errors have been recorded,
press EXIT to return to the HOME screen.
Field Service Mode
Overview
The washer control has a field service mode that
can be accessed by the service technician in
order to give critical information on the status of
various components of the washer. This mode will
aid the service technician in quickly identifying
failed or improper operation of components and
systems.
The service mode does not use error codes to
identify problems. Instead, the LCD screen
displays a list of components or systems to be
checked if a problem is detected.
To enter the service mode:
Note: Once the service mode is entered, all
membrane keypanel buttons are disabled.
1. Press the POWER key to turn the washer on.
a. If the washer is on and the HOME screen
is displayed, proceed to step 2. If the
home screen is not displayed, press
HOME on the keypanel.
TROUBLE SHOOTER
MACHINE
PREFERENCES
HOME SCREEN
HELP
BY COLOR BY GARMENT
TOUCH TO SELECT WASH CYCLE
BY
FABRIC
SPECIAL
CYCLES
STAIN
INSPECTOR
2. Press HELP. The main help screen is
displayed.
• A MORE icon will be displayed on the LCD
screen if additional problems have been
recorded. Press MORE to list additional
errors.
4. If errors have been recorded, use the error
chart in the troubleshooting section for proper
diagnostic procedures.
• Use the BACK pad on the keypanel
membrane to scroll back through the list. If
MORE is not displayed then there are no
additional errors.
SERVICE MODE DIAGNOSTICS
THERE ARE NO SERVICE PROBLEMS
DETECTED WITH THIS UNIT.
EXIT
SERVICE MODE DIAGNOSTICS
WATER IS NOT DISPENSING INTO UNIT
PROPERLY.
CHECK WATER LINE CONNECTIONS,
WATER VALVES, AND DETERGENT
/ BLEACH / ADDITIVE DISPENSERS,
PRESSURE SENSOR SYSTEM.
REMEMBER TO ALWAYS UNPLUG UNIT
PRIOR TO ANY SERVICING
EXIT
MORE
SERVICE MODE DIAGNOSTICS
WATER IS NOT DISPENSING INTO UNIT
PROPERLY.
CHECK WATER LINE CONNECTIONS,
WATER VALVES, AND DETERGENT
/ BLEACH / ADDITIVE DISPENSERS,
PRESSURE SENSOR SYSTEM.
REMEMBER TO ALWAYS UNPLUG UNIT
PRIOR TO ANY SERVICING
EXIT