Operator Manual
Programming 3.11 © Genmega 2011
3.2.7 REMOTE MONITOR SYSTEM (RMS)
Remote Monitoring is the ability to dial into your ATM and send or retrieve information using
Remote Management Software (RMS).
RMS EN / DISABLE
This will allow the ATM to be monitored remotely.
Enable The ATM will answer incoming RMS calls.
Disable The ATM will not answer any incoming calls.
RMS SEND
This feature enables the ATM to dial out to a computer running RMS software to report a
malfunction, fatal error, out of service condition or to report status. Any time the ATM goes out of
service for longer than 3 minutes, it will call the number (or IP address) programmed at Remote
Phone #1 and then Remote Phone #2 if Remote #1 is busy. It will attempt this call 3 times. In
order to use this feature you MUST have a PC with a modem and a dedicated phone line, or
static IP address running RMS software available 24 hours a day.
Enable The ATM will dial out to report out of service condition.
Disable The ATM will NOT dial out to report out of service condition.
If you enable RMS Send, you MUST have phone numbers or IP address.
RMS PASSWORD
Remote monitoring is protected by a password that is checked when incoming calls from RMS
occur. If the password does not match from an incoming RMS call, the call will be disconnected.
The default password for RMS access is 333333. To change the password, press the password
button and you will be prompted to enter your Master password. After entering your Master
password, you will be prompted to enter the new RMS password (must be 6 digits) and then enter
it again for verification. If you ever forget the RMS password, press password and follow the
procedure again.
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