Operator Manual
Error Codes A.4 © Genmega 2012
ERROR
CODES
ERROR DESCRIPTION CORRECTIVE ACTION
D0024 Exceeds issuer withdrawal
limit.
Network denial code.
D0039 No credit account. Network denial code.
D0051 Insufficient funds. Network denial code.
D0052 No checking account. Network denial code.
D0053 No savings account. Network denial code.
D0054 Expired Card. Network denial code.
D0055 Invalid PIN. Network denial code.
D0057 Transaction not permitted –
card
Network denial code.
D0058 Transaction not permitted –
Terminal
Network denial code.
D0061 Exceed withdrawal limit. Network denial code.
D0075 Number of PIN tries exceeded. Network denial code.
D0078 No Account. Network denial code.
D0080 Invalid Date. Network denial code.
D0083 Cannot verify PIN. Network denial code.
D0086 Cannot verify PIN. Network denial code.
D0091 Bank unavailable. Network denial code.
D0092 System unavailable. Network denial code.
D0093 Transaction serial number
mismatch.
Contact host processor.
D0094 Record format mismatch. Contact host processor.
D0095 Routing ID mismatch. Verify Routing ID number – Contact host processor.
D0096 Terminal ID mismatch. Verify Terminal ID number – Contact host processor.
D0097 Response type mismatch
(reversal).
Contact host processor.
D0098 Response type mismatch
(day-close).
Contact host processor.
D0099 Response type mismatch
(Configuration).
Contact host processor.
D009A Response type mismatch
(Withdrawal, Balance,
Transfer).
Contact host processor.
D009B STX omitted. Contact host processor.
D009C ETX omitted. Contact host processor.
D009D FS omitted (after response
code).
Verify that version of ATM Software matches host processor.
Contact host processor.
D009E FS omitted (after retrieval
reference number).
Verify that version of ATM Software matches host processor.
Contact host processor.
D009F FS omitted (after system trace
audit number).
Verify that version of ATM Software matches host processor.
Contact host processor.
D00A0 FS omitted (after account
balance).
Verify that version of ATM Software matches host processor.
Contact host processor.
D00A1 FS omitted (after available
balance).
Verify that version of ATM Software matches host processor.
Contact host processor.
D00A2 FS omitted (after available
balance).
Verify that version of ATM Software matches host processor.
Contact host processor.
D00A3 FS omitted (after authorization
response text).
Verify that version of ATM Software matches host processor.
Contact host processor.
D00A4 ETX is in wrong place. Verify that version of ATM Software matches host processor.
Contact host processor.
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