GM
Participation in
BBB
AUTO
LINE
--
Alternative Dispute
Resolution Program*
*This program may not be available
in
all
states,'
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves
the
right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Chevrolet/Geo and your Chevrolet/Geo dealer
are
committed to making sure you
are
completely satisfied
with
your
new vehicle.
Our
experience has shown
that,
if
a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in
this
section
is
very
successful.
There
may
be instances where an
impartial
third
party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs
or
interpretation of the New
Vehicle Limited Warranty.
To
assist in resolving these
disagreements, Chevrolet/Geo voluntarily participates in
BBB
AUTO
LINE.
BBB
AUTO
LINE
is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free
of
charge
to customers who currently own or lease a GM vehicle.
If
you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB
AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone:
1-800-955-5 100
8-7
To Next Page
Loading...
Need help?
General
