Gigaset C2 - Transferring Calls; Working with Call Waiting for an External Call

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Functions during a call

S1_SL1 / englisch / A31008-X150-B103-1-7619 / during.fm / 02.10.2003

Transferring calls

Transferring a call to an external number – ECT (Explicit Call Transfer)

Preconditions:

◆ The service is supported by your network provider.

◆ It is only possible to transfer a call if the exchange also supports ECT. If this is not the

case, then the external call is disconnected. The number cannot be called back.

◆ To "hold" when making an enquiry call from an external call, Ext. enq. call must be

set (page 122).

You are making an external call and would like to transfer it to another external user.

Establish an external enquiry call (page 29) and press the end call key a (also before

notifying), to transfer the call.

Transferring a call to another handset

You are making an external call and would like to transfer it to another handset.

Establish an internal enquiry call (page 30) and press the end call key a (also before

notifying), to transfer the call.

Working with call waiting for an external call – CW (Call Waiting)

Precondition: CW (Call Waiting) set up, see page 122.

You hear the call waiting tone (short beep) if you receive an external call while conduct-

ing another call (internal or external). The caller's number or name will appear in the dis-

play if Calling Line Identification is enabled.

There are four ways to work with call waiting for an external call:

Accept the waiting call – enquiry call:

Press the display key

ACCEPT. You answer the call waiting call, and the first call is put on

hold. Both parties are shown on the display, the current one is marked.

To toggle between both callers see page 31, for a conference call see page 32.

Reject the waiting call

Press the display key

REJECT to reject a call on call waiting.

With some ISDN PABX systems, your two parties are not connected

together when you press the end call key during a transfer. In this case

you need to activate this function, see page 122.

If you reject the call waiting tone on your handset, it can still be heard on

other registered handsets.

Gigaset C2 - Transferring Calls; Working with Call Waiting for an External Call - CW (Call Waiting)