Troubleshooting
Troubleshooting Troubleshooting
Troubleshooting
Problem Problem
Problem
Cause Cause
Cause
Solution Solution
Solution
Powerisnoton.Turnpowersupplyon.
ProControl1KEPlusiscompletely
dark.
Looseordisconnectedpower
cable.
Tightenorconnectcable.
ProControl1KEPlushaspower
butdoesnotfunction.
Hardwarefailure.ReplaceProControl1KEPlus.
PressureorFlowRatereads0
whenuidisowing.
Looseordisconnectedow
meter/pressuretransducercable.
Checkthedigitalinput/output
cablegoingto/fromthemeter.
PressureorFlowRatereads“—
——”allthetime.
UnitsinSetuparesettoNONE,
indicatingthatthesystemhasno
pressuretransducerand/oruid
meter.
Choosepreferredunitsforeach
devicepresent.SeeSetupScreen
6:PressureTransducer,page47,
forpressure,SetupScreen4:
Calibration,page45,forowrate.
Faultyowmetersensorormeter.
Replacesensorormeter.
Inaccurateowreading.
Meterneedscalibration.
Calibratemeter.See
CalibratetheMeter,page55.
Wrongtransducerisselected.
Choosethecorrecttransducer
fromtheoptionsinSetupScreen
6:PressureTransducer,page47.
Inaccuratepressurerange.
Offsetorslopearesetincorrectly.Reviewandcorrectsettingsfor
thepressureoffset(mV)andslope
(mV/bar).SeeSetupScreen6:
PressureTransducer,page47.
Excessivestaticdischarge.
ReplaceProControl1KEPlus. Displayreadoutfaulty.
Ambienttemperaturetoohigh.Lowerambienttemperature.
Incorrectdataaddresses.
Checkaddressconguration.
Incorrectcommunication
parameters.
Checkcommunication
parameters.
Communicationfailure.
Incorrectcabling.
Checkcablingandwiring.See
Installation,page19.
Clogsinuidlineorinmeter.Cleanuidlineand/ormeter.
Consultmetermanual(see
RelatedManuals,page2).
Fluidisnotowing.
Gearswornordamaged.Servicemeter.Con-
sultmetermanual(see
RelatedManuals,page2).
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