3. If users would like to re-establish a conference call, before 1 separate LINE is selected, press the “ReConf” softkey right after the
conference call is split.
Cancel Conference.
1. If the user decides to cancel the conference after establishing the second call, press the “EndCall” softkey instead of the “ConfCall”
softkey/CONF key;
2. This will end the second call and the screen will show the first call on hold.
End Conference.
1. Press the HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or
2. Users could press the “EndCall” softkey or simply hang up to terminate the conference call.
For more information, please refer to the admin guide.
https://documentation.grandstream.com/knowledge-base/grp261x-grp262x-grp263x-series-administration-guide/
UCM Conference
Participate in UCM Conference Room
Users could dial the UCM conference room extension to join the conference. If a password is required, enter the password to join the
conference either as a normal user or as an administrator.
Figure 36: Join UCM Conference
Follow the Interactive Voice Response (IVR) instructions.
Conference Call Menu (CCM)
During a UCM conference, only conference Administrators can press on the ConfRoom softkey to view/invite members, bridge conference,
remove the bridge, mute, unmute and lock the conference.
Notes
The party that starts the conference call must remain in the conference for its entire duration, you can put the party on mute, but it must
remain in the conversation. In addition, this is not applicable when the feature “Transfer on Conference Hang-up” is turned on. Under Web
GUI 🡪 Accounts 🡪 AccountX 🡪 Call settings
The option “Disable Conference” must be set to “No” Web UI 🡪 Settings 🡪 Call Features to establish a conference call.
Users can limit the ability of the phone to cross conferencing different accounts. This option can be found under device web UI 🡪
Settings 🡪 Call Features.
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