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Grandstream Networks GXW-4004 User Manual

Grandstream Networks GXW-4004
60 pages
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GXW40XX USER MANUAL
Grandstream Networks, Inc.
Analog IP Gateway GXW40XX
4, 8 or 24 FXS Ports

Table of Contents

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Grandstream Networks GXW-4004 Specifications

General IconGeneral
BrandGrandstream Networks
ModelGXW-4004
CategoryGateway
LanguageEnglish

Summary

GNU GPL Information

Change Log

Welcome

Gateway GXW40XX Overview

Provides an overview of the GXW40XX series, highlighting its design, features, and capabilities.

Safety Compliance

Details compliance with safety standards like FCC/CE and warnings regarding power adapters.

Warranty

Explains warranty terms and how end users should contact the seller for issues.

Connect Your GXW40XX Gateway

Equipment Packaging

Lists the accessories included in the GXW40XX package for setup.

Connect the GXW40XX

Provides step-by-step instructions for connecting the GXW40XX gateway to the network.

GXW40XX Features

Software Features Overview

Details the comprehensive software capabilities, including codecs, fax, and call features.

Hardware Specification

GXW40XX Series Hardware Specification

Presents a detailed table comparing hardware specifications across GXW4004, GXW4008, and GXW4024 models.

Basic Operations

Understanding GXW Voice Prompts

Explains how to navigate and use the device's voice prompt menu for configuration.

Placing a Phone Call

Phone or Extension Numbers

Describes how to dial standard phone or extension numbers on the GXW40XX.

Direct IP Calls

Explains how to make direct IP calls between devices without a SIP proxy.

Call Hold

Details how to place and resume calls on hold using the flash button.

Call Waiting

Explains how to handle incoming calls while on an active call.

Call Transfer

Introduces the concept of transferring calls.

Blind Transfer

Describes the procedure for transferring a call without speaking to the recipient first.

Attended Transfer

Explains how to transfer a call after speaking to the recipient.

3-Way Conferencing

Details how to set up and manage three-way conference calls.

Hunting Group

Example Configuration of a Typical Hunting Group

Illustrates how to configure a typical hunting group setup for call distribution.

Example Configuration of a Multiple Hunting Group

Shows how to configure multiple, non-sequential hunting groups for advanced call routing.

Inter-Port Calling

PSTN Pass Through/Life Line

Explains the PSTN pass-through feature for analog phones during power loss.

Sending and Receiving Fax

Describes the methods and settings for sending and receiving faxes via the gateway.

Support RADIUS Protocol

Call Features

Configuration Guide

Configuring GXW40XX via Voice Prompt

Guides users on configuring the gateway using its built-in voice prompt menu.

Configuring GXW40XX with Web Browser

Explains how to access and use the web interface for gateway configuration.

Important Settings

Highlights essential settings that end-users must configure based on their environment.

Accessing the Web Configuration Menu

Provides detailed steps to access the gateway's configuration menu via LAN or WAN ports.

NAT Settings

Covers network address translation settings, recommending STUN server usage for firewalled networks.

DTMF Methods

Explains the different DTMF methods (in-audio, RTP, SIP INFO) and their priority settings.

Preferred Vocoder (Codec)

Lists supported voice codecs and how to configure their preferred order.

Definitions

Defines terms and user interface options available for end-users and administrators.

Basic Settings

Covers fundamental preferences like date, time, multi-purpose keys, and LCD settings.

DHCP Hostname

Specifies the client name for DHCP, optional but sometimes required by ISPs.

Time Zone

Controls how date/time is displayed based on the specified time zone and DST rules.

Device Mode

Controls whether the device operates in NAT router mode or Bridge mode.

NAT UDP Timeout

Sets the NAT UDP timeout in seconds.

Enable UPnP Support

Enables the gateway to act as an UPnP gateway for UPnP-enabled applications.

WAN Side HTTP/Telnet Access

Controls access to configuration pages via the WAN port, noting security implications.

Enable LAN DHCP

Enables or disables the DHCP server for the LAN.

DHCP IP Lease Time

Sets the duration (in hours) that an IP address is assigned to LAN clients.

Status Page

Displays network status, account status, software version, and MAC address.

Advanced Settings

Provides access to advanced network, codec, and XML configuration settings.

Admin Password

Sets the administrator password for accessing advanced configuration settings.

Layer 3 QoS

Configures the layer 3 QoS parameter for IP Precedence or Diff-Serv/MPLS.

STUN Server

Specifies the IP address or domain name of the STUN server for NAT traversal.

Firmware Upgrade & Provisioning

Enables downloading firmware or configuration files using TFTP or HTTP/S.

Via TFTP Server

Configures the IP address of the TFTP server for firmware and configuration file downloads.

Via HTTP or HTTPS Server

Specifies the URL of the HTTP server used for firmware upgrade and configuration.

Firmware File Prefix

Allows setting prefixes and postfixes for firmware/config files for easier management.

Automatic Upgrade

Enables automatic firmware and provisioning upgrades based on a schedule.

SIP TLS Certificate

Configures the SSL certificate for securing SIP over TLS communication.

ACS Password

Specifies the password for the Auto Configuration Server (ACS).

System Ring Cadence

Configures the ring cadence pattern for incoming calls on FXS ports.

Call Progress Tones

Allows configuration of tone frequencies for dial tone, ringback, etc.

Disable Voice Prompt

Disables the voice prompt configuration, making the integrated voice menu inaccessible.

Lifeline Mode

Ensures PSTN call capability during power loss or SIP registration failure.

Failover to FXO Gateway

Routes outbound calls to an FXO gateway if SIP registration is lost.

NTP Server

Specifies the Network Time Protocol server for synchronizing date and time.

Syslog Level

Selects the log level (DEBUG, INFO, WARNING, ERROR) for reporting device events.

Primary RADIUS Server

Configures the IP address or FQDN of the primary RADIUS server for authentication.

FXS Ports Settings

FXS Port Number

Identifies the specific FXS port being configured.

SIP User ID

User account information provided by the VoIP service provider for SIP registration.

Authenticate ID

The SIP subscriber's authentication ID, used for registering with SIP servers.

Hunting Group

Enables gateway registration of FXS ports with the same phone number for call distribution.

Enable Port

Activates or deactivates an FXS port, with 'Yes' being the default.

Profile Settings

Profile Active

Activates or deactivates a specific SIP profile for gateway configuration.

Primary SIP Server

Specifies the IP address or domain name of the primary SIP server.

Failover SIP Server

Provides a backup SIP server address if the primary server becomes unavailable.

DNS Mode

Configures how the gateway resolves IP addresses for domain names (A Record, SRV, etc.).

SIP Registration

Controls whether the GXW40XX sends REGISTER messages to the proxy server.

Unregister on Reboot

Determines if SIP registration information is cleared when the device reboots.

Local SIP Port

Defines the local SIP port the GXW40XX listens on for profile configurations.

Validate Incoming SIP Message

Validates incoming SIP messages against RFC rules; rejects invalid ones.

Preferred DTMF Method (in Listed Order)

Configures the priority order for DTMF methods: in-audio, RTP, or SIP Info.

Distinctive Ringtone

Allows custom ring tones based on Caller ID matching.

Disable Visual MWI

Enables/disables the visual message waiting indicator (MWI) on phones.

Hunting Group Type

Sets the call distribution style for hunting groups (Linear or Circular).

No Key Entry Timeout

Sets the time interval for completing a call if no additional key entry occurs.

Dial Plan

Dial Plan Rules

Defines the grammar and syntax for creating dial plan rules for outgoing calls.

Session Expiration

Sets the time limit for SIP sessions before they are considered timed out.

Caller Request Timer

Enables session timer for outbound calls if the remote party supports it.

Send Re-INVITE After Fax

Sends an INVITE with audio vocoders after fax completion to resume audio session.

Preferred Vocoder

Allows users to configure a preference list for voice codecs (G.711, G.726, etc.).

Symmetric RTP

Changes RTP packet destination to source IP/port of last received inbound packet.

Fax Mode

Selects between T.38 (FoIP) or Pass-Through mode for fax transmission.

SRTP Mode

Configures Secure Real-time Transport Protocol mode (Disabled, Enabled, Forced).

Saving the Configuration Changes

Rebooting from Remote

Configuration Through a Central Server

Software Upgrade

Firmware Upgrade Through TFTP/HTTP/HTTPS

Details the process of upgrading firmware using TFTP, HTTP, or HTTPS protocols.

Instructions for Local Firmware Upgrade

Provides step-by-step instructions for performing firmware upgrades locally.

Configuration File Download

Explains how to download configuration files via Web Interface or TFTP/HTTP/HTTPS.

Firmware and Configuration File Prefix and Postfix

Allows setting prefixes and postfixes for firmware/config files for easier management.

Managing Firmware and Configuration File Download

Configures automatic upgrade schedules and download checks.

Restore Factory Default Setting

Factory Reset

Details the methods for performing a factory reset to restore default settings.

Reset Button

Explains how to use the physical reset button to restore factory default settings.

IVR Command

Describes how to reset the device to factory defaults using the IVR prompt.

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