FC7000-UM-251-9370 9-4
9. TROUBLESHOOTING
9.4 Error Messages
9.4.1 Hardware Error Messages
Error Display Cause Verification item Solution
XY POSITION ERROR
Cutting conditions
do not suit the
cutting medium.
Cutting conditions Lower the cutting SPEED
and/or the cutting FORCE.
Movement of the
pen carriage is
being obstructed.
Is there anything blocking
the X or Y slider?
Turn off the plotter, remove
the obstacle, then turn the
plotter back on.
Excessive load is
causing the current
to the motor to
exceed the rated
value.
(1) Does the X or
Y slider move
smoothly?
No .....Check and adjust the
X or Y belt tension
and X or Y motor belt
tension.
Yes ....Verify item (2).
(2) Is the X or Y flexible
cable securely
connected?
No .....Connect it securely.
Yes ....Replace the X or
Y flexible cable if
defective.
Home sensor
or sensor plate
adjustment.
(3) Is the X or Y home
sensor plate position
correct?
No .....Check and adjust the
X or Y home sensor
plate position.
Yes ....Verify item (4).
(4) Is the X or Y home
sensor position
correct?
No .....Check and adjust
the X-home sensor
position.
Yes ....Replace the X-home
sensor if defective.
Motor (5) Does the X-motor
turn smoothly?
No .....Replace the X-motor if
defective.
Yes ....Replace the main
board if defective.
CPU ADDRESS ERROR
Address error. Replace the main board.
DMA ADDRESS ERROR
DMA address error. Replace the main board.