Table 2 General troubleshooting (continued)
Problem Possible cause Solution
Sampler does not have
sufficient lift.
Strainer is not fully
submerged.
Install the shallow depth strainer.
Intake tube has a leak. Replace the intake tube.
Pump tube is worn. Replace the pump tubing on page 21.
Pump roller assembly is
worn.
Contact technical support.
Sample volume is not
correct.
Incorrect volume calibration. Repeat the volume calibration.
Incorrect tube length is
specified in the sampler
program.
Make sure that the correct tube length
is in the sampler program.
Intake tube does not fully
purge.
Make sure that the intake tube is as
vertical and as short as possible.
Strainer is not fully
submerged.
Install the shallow depth strainer.
Worn pump tubing and/or
roller assembly.
Replace the pump tube and/or roller
assembly.
The liquid detector is
disabled.
Set the liquid detector to on and
complete a volume calibration.
Liquid detector does not
operate properly.
Calibrate the liquid detector with the
same liquid that is sampled.
26 English