Haier HB21FSSAA - 9 Trouble Shooting

SERVICE MANUAL
Model: HB21FSSAA
,
HB21FG*
34
Issue 2010-12
Rev.
Ref1012S008V0
Chapter 9 Trouble shooting
Problem Cause
Water/moisture/frost in the refri
g
erato
r
Moisture accumulates
on the refrigerators
inner walls
 Hot and moist climate.
 The door is not closed
tightly
 The door is opened too
frequently or for too
lon
g
time
 Accumulation of frost and moisture
accelerate in such climate.
 Make sure the refrigerator is level and
there is no food or container interfering
with the door
 Do not open the door so frequentl
y
Water/moisture/frost on outside surface of the refri
g
erato
r
Moisture accumulates
on the refrigerator’s
outside surface or
between two doors
 Damp climate
 The refrigerator door is
not closed tightly. This
causes mixing of the
cold air in the
refrigerator with the
warm air outside it
 It is normal in damp climate. The moisture
will decrease when the humidity drops.
 Make sure the refrigerator is level and
there is no food or container interfering
with the door
Refrigerator operation
The compressor does
not work
 The refrigerator is in
defrosting cycle.
 The refrigerator is not
plugged into a power
outlet.
 The refrigerator is in
OFF state.
 It is normal for an automatic defrosting
refrigerator.
 Verify the plug is plugged in the socket
firmly.
 Press the “Power” button for 3 second or
more to restart the refrigerator or turn the
knob from OFF to temperature selection
position.
The fridge storage
compartment does not
work
 The air door cable is not
connected properly.
 The fan does not work
 The fridge storage
compartment is turned
off
 Check if the air door cable is not
connected properly and install it correctly
if not so. Verify that the air door acts
normally with the Fridge ON/OFF key on
the display panel
 The fan does not work while the
refrigeration air door is open. Please
check if the door on-off behind the front
decoration strip is installed properly.
Reinstall it correctly if not so.
 Turn on the fridge storage compartment
manually
The refrigerator runs
frequently or runs for
too long period
 The indoor or outdoor
temperature is high
 The refrigerator has
been powered off for a
period of time.
 The automatic icemaker
is operating.
 The door is opened too
frequently or for long
periods.
 The door of the fridge /
freezer storage
compartment is not
tightly closed.
 The temperature setting
for the freezer storage
compartment is too low
 The door gasket of the
 In this case, it is normal for the
refrigerator to run longer.
 Normally, it takes 8 to 12 hours for the
refrigerator to totally cool down.
 Icemaking process makes the refrigerator
to run longer.
 Warm air enters the refrigerator and
causes it to start frequently. Please do not
open the door so frequently.
 Make sure the refrigerator is level place
and there is no food or container
interfering with the door.
 Set the temperature higher until
satisfactory refrigerator temperature is
obtained. It takes 24 hours for the
refrigerator temperature to become
stable.
 Clean or replace the door gasket.