Troubleshooting 49
If the modem will not connect over the line to
another modem...
Check your modem and telephone connections, then try dialing
the number on your phone. If you hear a high-pitched whistle, then
another modem is answering the call. If the connections are
secure and the number is correct, the modems may be having
trouble negotiating.
Try a lower speed. Change this in your communications software.
If the modem will not answer an incoming call...
Auto-answer may not be enabled. Refer to your software
instructions to enable auto-answer.
If the modem disconnects unexpectedly...
Try dialing the number again. Also, check for loose connections
between the modem and computer or between the modem and
telephone. If the connections seem secure, you may have had a
bad connection. Try again. Also, you may want to disable Call
Waiting.
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