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Description and Countermeasures
7 Ribbon Seek Err
The printer can’t search the ribbon panel in printing or booting up
-. Check the operating state of the Ribbon Motor
-. Check the operating state of the ribbon encoder sensor and gears
-. Check and clean the Color In/Out Sensor
-. Check the operating state of the color in/out Sensor
8 Ribbon Move Err
The printer can’t wind the ribbon in printing or booting up.
-. Check the operating state of the Ribbon Motor
-. Check the operating state of the ribbon encoder sensor and gears
9 MAG R/W Error
Fail to read or write the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
10 MAG T1 Error
Fail to read a track 1 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
11 MAG T2 Error
Fail to read a track 2 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
12 MAG T3 Error
Fail to read a track 3 of the magnetic stripe.
-. Check the surface and direction of magnetic card
-. Check the coercivity of magnetic card and encoding configuration
-. Check the rollers, encoder and cards, and clean them if they are polluted
13 Printing Error
Error occurs while printing
-. Check a card is jammed
-. Check usage of a genuine ribbon and cards
-. Check the rollers and cards, and clean them if they are polluted
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