USER MANUAL | NOVA TRANSMITTERS
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11. Warranty, Service, Repairs and Maintenance
Before any service or maintenance intervention on remote controlled equipment always:
• Remove all electrical power from the equipment
• Follow lock out procedures
Hetronic products are covered by a guarantee/warranty against material, construction and manufacturing faults. During the
guarantee/warranty period, Hetronic may replace the product or faulty parts. Work under guarantee/warranty must be carried
out by Hetronic, or by an authorized service centre specified by Hetronic. Any modification, reconstruction or extension of the
systems without a written agreement of Hetronic may lead to the loss of your warranty and guarantee claims.
The following are not covered by the guarantee/warranty:
• Faults resulting from normal wear and tear
• Consumables e.g. batteries
• Products that have been subject to unauthorized modifications
• Faults resulting from incorrect installation and use
Maintenance and Preventive Care
• Repairs and maintenance must be carried out by qualified personnel
• Only use original Hetronic spare parts
• Contact your representative for service or any other assistance
• Keep the product in a clean, dry place
• Keep battery contacts clean
• Wipe off dust using a slightly damp, clean cloth
• Remove dust from inside gaps, docking recesses and battery contacts using a vacuum. Special care must be taken
when cleaning the battery compartment of the transmitter as detachment of the pressure balance element may lead
to ingress protection problems
NEVER USE:
• Abrasive cleaning solutions or high-pressure water jets.
• Sharp, pointed objects or any hard items as these may tear the rubber parts.
• Compressed air as this may lead to ingress protection issues.
• Petroleum based solvents including Diesel and Gasoline to clean the unit as these may react with the silicone rubber
of the joystick gaiter.
Note: Refer to web shop for items available as spare parts.
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