HID FARGO DTC4500e - Page 74

Page 74 of 83
October 2013
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC4500e Card Printer User Guide, PLT-01669, 1.0
Error Message Cause Solution
# 136
Secure Guard Print
Disabled
Printing is disabled by SecureGuard
until a password is received.
Reset the printer and retry.
If the problem persists, call for
technical assistance.
# 139
Please Remove Ribbon
Ribbon needs to be removed. Reset the printer and retry.
If problem persists, call for technical
assistance.
# 144
EEPROM Corrupt
EEPROM Read Error
EEPROM restored with factory default
values.
If changes were made in the
Advanced Setting tab in the printer
driver, click the Default button to reset
these numbers.
Reset the printer and try again. If this
problem persists, call for technical
assistance.
#202
Encoder not installed
You are trying to send encoding data,
but the Printer is not configured with this
Encoder type.
iCLASS,Prox,Mifare,SmartCard
Ensure that no encoding data is being
sent with the print job and reprint the
card.
Install an encoding module.