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HighPoint RocketRAID 3700 Series - Rebuilding Stops Due to Bad Sectors; Critical Array Becomes Disabled; Handling Disabled Arrays

HighPoint RocketRAID 3700 Series
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26
Rebuilding Stops Due to Bad Sectors
If rebuilding fails to complete due to bad disk sector errors (check in the Event Log), there is an option to continue
rebuilding on error in the HighPoint HRM.
1. Log into the HRM
2. Click Setting tab
3. Under System Setting, change Enable Continue Rebuilding on Error to Enabled
This option will enable rebuilding to ignore bad sectors and attempt to make your data accessible. It is important to
backup immediately after backup is complete and replace or repair the disks with bad sectors.
Critical array becomes disabled when you removed faulty disk
If this is the case, you may have removed the wrong disk. When you remove the wrong disk from a critical array, the
array status may become disabled. Data is inaccessible for disabled arrays. Follow these steps to restore the array to
the previous state.
1. Shut down your PC
2. Place all disks back to original configuration
3. Boot up PC
Your array should be back to Critical status. Identify the correct disk and rebuild from there.
Handling Disabled Arrays
If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled.
Disabled arrays are difficult to recover, so it is important to fix any critical status as soon as possible

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