2
Contents
Overview ........................................................................................................................................................ 3
Prerequisites ................................................................................................................................................... 4
1. Disabling macOS Secure boot for T2 Systems ....................................................................................... 5
Disabling Secure Boot ........................................................................................................................... 5
2. Disabling SIP (for macOS 10.13x and earlier) ....................................................................................... 6
3. Reduced Security Policy – For Apple M1 Platform ............................................................................... 8
Reduced Security Policy ........................................................................................................................ 8
4. Installing the Device Driver ................................................................................................................... 9
macOS High Sierra 10.13 and Mojave10.14 and Catalina 10.15 and Big Sur 11.x and Monterey 12.x
Driver Installation Procedure ................................................................................................................. 9
5. Updating the Device Driver ...................................................................................................................13
Updating the Device Driver (for macOS 10.13/10.14/10.15/11.x/12.x) ...............................................14
6. Uninstalling the Device Driver ..............................................................................................................17
Uninstalling the Device driver for macOS 10.13 and 10.14 .................................................................17
Uninstalling the Device Driver for macOS 10.15 and 11.x and 12.x ....................................................17
7. Installing the RAID Management Software (WebGUI) ........................................................................18
Installing the WebGUI for macOS 10.13/10.14/10.15/11.x/12.x ..........................................................18
8. Updating the WEBGUI for macOS 10.13/10/14/10.15/ 11.x/12.x ........................................................19
9. Uninstalling the WebGUI for macOS 10.13/10.14/10.15/ 11.x/12.x ....................................................19
10. Trouble shooting ....................................................................................................................................20
Unable to connect to the WebGUI ........................................................................................................20
The WebGUI can't connect to a remote system ....................................................................................21
Appendix .......................................................................................................................................................22
Checking the macOS version ................................................................................................................22
Check the security & privacy ................................................................................................................22
Verifying Product Installation ...............................................................................................................23
WEBGUI service restart .......................................................................................................................25
Checking the SIP Status ........................................................................................................................25
Systems with T2 chipsets – Secure Boot status ....................................................................................25
Apple M1 Platform – Reduced security policy .....................................................................................26
Checking the Driver status and Version ................................................................................................26
How to Collect Diagnostic Logs ...........................................................................................................27
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