HIKVISION DS-7608NI-I2/8P User Manual

Network Video Recorder User Manual
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If not, please contact the engineer from Hikvision to do the further process.
 The IP camera frequently goes online and offline and the status of it displays as
“Disconnected”.
Possible Reasons:
− The IP camera and the NVR versions are not compatible.
− Unstable power supply of IP camera.
− Unstable network between IP camera and NVR.
− Limited flow by the switch connected with IP camera and NVR.
Step 1 Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and
view the firmware version of connected IP camera.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view
the firmware version of NVR.
Step 2 Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC
connects with the IP camera.
Step 3 Verify the network between IP camera and NVR is stable.
3) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
4) Open the Super Terminal, use the ping command and keep sending large data packages to
the connected IP camera, and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Example: Input ping 172.6.22.131 –l 1472 –f.
Step 1 Verify the switch is not flow control.
Check the brand, model of the switch connecting IP camera and NVR, and contact with the
manufacturer of the switch to check if it has the function of flow control. If so, please turn it
down.
Step 2 Check if the fault is solved by the step 1 to step 4.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.

HIKVISION DS-7608NI-I2/8P Specifications

General

Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	15 W
Total Power over Ethernet (PoE) budget	120 W
Networking standards	IEEE 802.3af, IEEE 802.3at
USB 2.0 ports quantity	1
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Power over Ethernet (PoE)	Yes
Ethernet LAN (RJ-45) ports	9
Supported network protocols	TCP/IP, DHCP, IPv4, IPv6, DNS, DDNS, NTP, RTSP, SADP, SMTP, SNMP, NFS, iSCSI, ISUP, UPnP, HTTP, HTTPS
Power over Ethernet (PoE) ports quantity	8
Number of fans	1 fan(s)
Input bandwidth	80 Mbit/s
Number of users	64 user(s)
Output bandwidth	256 Mbit/s
Maximum resolution	3840 x 2160 pixels
Alarm input channels	4
Video input channels	8 channels
Video formats supported	H.264, H.264+, H.265, H.265+, MPEG4
Still image resolution(s)	3840 x 2160, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720, 1024 x 768
Analog signal format system	NTSC, PAL
Resolution at capture speed	1920x1080@60fps
HDD capacity	0 GB
HDD interface	Serial ATA
Maximum storage capacity	12 TB
Number of HDDs installed	0
Number of HDDs supported	2
Certification	FCC Part 15 Subpart B, ANSI C63.4-2014 CE EN 55032:2015, EN 61000-3-2, EN 61000-3-3, EN 50130-4
Product color	Black, Silver
Rack capacity	1U
Wi-Fi	No

Weight and Dimensions

Depth	315 mm
Width	385 mm
Height	52 mm
Weight	3000 g