Version 1.1, 08/2013. Copyright 2012 Hitron Technologies
107
Version 1.1, 08/2013. Copyright 2013 Hitron Technologies
107
Hitron CGN3 User’s Guide
4
Disconnect and re-connect the power adaptor to the power source and the
CGN3.
5 If none of the above steps solve the problem, consult your vendor.
Problem: One of the LEDs does not Display as Expected
1 Ensure that you understand the LED’s normal behavior (see LEDs on page 18).
2 Ensure that the CGN3’s hardware is connected correctly; see the Quick
Installation Guide.
3 Disconnect and re-connect the power adaptor to the CGN3.
4 If none of the above steps solve the problem, consult your vendor.
Problem: I Forgot the CGN3’s IP Address
1 The CGN3’s default LAN IP address is 192.168.0.1.
2 You can locate the CGN3’s GUI by entering the LAN domain suffix into your
browser’s address bar (on a computer connected to the LAN). The default LAN
domain suffix is displayed in the Basic > LAN Setup screen’s Domain Suffix
field. See The LAN Setup Screen on page 51 for more information.
3 Depending on your operating system and your network, you may be able to find
the CGN3’s IP address by looking up your computer’s default gateway. To do
this on (most) Windows machines, click Start > Run, enter “cmd”, and then
enter “ipconfig”. Get the IP address of the Default Gateway, and enter it in your
browser’s address bar.
4 If you still cannot access the CGN3, you need to reset the CGN3. See Resetting
the CGN3 on page 25. All user-configured data is lost, and the CGN3 is returned
to its default settings. If you previously backed-up a more recent version your
CGN3’s settings, you can now upload them to the CGN3; see Backup Screen on
page 84.
Problem: I Forgot the CGN3’s Admin Username or Password
1 The default username is admin, and the default password is password.
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