HOMEGRID Stack'd Series - Optional Install Features; Connect the Battery to Wi-Fi via the HomeGrid App; Download the HomeGrid App

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INSTALL
INSTALL MANUAL
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As of this wring, ‘End User’ (homeowner/clients)
app users do not have the same funconality as
‘Installaon Company’ or ‘Installer’ level accounts,
such as the ability to push rmware updates
remotely or device parameter changes. This is to
prevent system malfuncon caused by user error.
Contact HomeGrid Support to inquire if an update
is available or recommended (online devices only).
‘Installaon Company’ accounts can create ‘Installer’ sub-
accounts (via QR Code located in Account Sengs on the
app). Your QR Code will say ‘Installaon Company’. Provide
this QR code to individual installers within your organizaon if
you intend to have mulple users. Do not provide this QR code
directly to homeowners/clients- this QR code is valid only for
creang ‘Installer’ level accounts. You must create an ‘Installer’
level account rst, then provide the QR Code generated
in that account (QR Code will indicate ‘Installer’) to your
homeowner/’End User’ clients.
c. Create Sub-Account(s)
Once the account(s) have been created by the installer, they
should contact HomeGrid Support and provide all serial
numbers for SkyBoxes (For Gen 2 BMS) or Gen 3 controllers
(BMS with Wi-Fi port on the unit) for each Stack’d Series
baery they intend to set up for online monitoring. HomeGrid
Support will link these devices to their account. If the baeries’
serial number is not available for account linking, the installer
should allow me for the device to become available and linked
to their account. Once available, they can link those devices to
lower-level users such as ‘Installer’ or ‘End User’ (homeowner/
client) accounts.
Installers can sll proceed with the Wi-Fi setup (found
in Account, select Network opon). This step is highly
recommended to avoid subsequent visits regarding online
d. Device/Account Link with HomeGrid Support
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The Stack’d Series baery can only connect to a
2.4Ghz Wi-Fi router, not 5Ghz.
All installers need to create a HomeGrid account within the
app. Before installers even arrive on-site, it’s best to contact
HomeGrid Support for installer QR codes or assistance in
creang an account.
If installers want HomeGrid to create an account on their
behalf, they must indicate if they are a company with mulple
sub-contractors or an independent installer and provide the
following informaon to the support representave: Username
(max length of 23 characters), Email (max length of 32
characters), Address (max length of 64 characters).
Once an account is created, the default password will be
‘123456789’. We strongly recommend that this password is
changed at the installer’s earliest convenience (found in Account
Sengs).
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Only leers, numbers, and the underscore ‘_’
character are allowed for a username and password.
No spaces are allowed. The username is case-
sensive. We recommend you use CamelCase
naming convenons such as ‘YourSolarCompany’ or
‘YourSolarCompany_Installer1’. It is not required but
may make prole management easier if there are
mulple users.
b. Create Account(s)
If the end user does not have access to reliable access to a data
connecon (mobile/Wi-Fi) on-site, the setup process could be
delayed. Also, a steady reliable data connecon is required on-
site if the baery system is to be monitored remotely. Remote
updates are not possible without a steady data connecon.