HOMEGRID Stack'd Series - Technical Support

USER MANUAL
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USER
Stack’d Series Skybox Serial Number (for Gen 1-2)
To obtain addional assistance, kindly reach out to your installer
or the HomeGrid support team at support@lithionbaery.com,
or call us at (855) 753-3505.
Before contacng HomeGrid directly, please ensure you have
the following informaon readily available:
• Owner name and installer company name
• Preferred contact method (name, phone number, email
• Serial numbers of your Stack’d Series BMS or Skybox (see
gure below)
• Installaon date
• A concise descripon of the issue you are experiencing
Technical Support
Stack’d Series BMS Serial Number (for Gen 3+)
Stack’d Series Controller
Product Model: HG-XXXXX-XXXXX
Product Spec: XXXX
Max . Discharging Current: XXXX
Operating Voltage: XX-XXXX
XXXXXXXXXXXXXXXXXXXXXX
Wireless Parameters
CMIIT ID: XXXXXXXXXX (X)
FCC ID: XXX-XXXXXXXXX
SN/PIN: XXXXXXXXXX/XXXXX
Mac Address: XXXXXXXXXXXX
Wifi SSID: HG-EMS-XXXX
Wifi Password: XXXXXXXX