HP Compaq dc7800 User Manual

Control panel message Description Recommended action
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix
an erroneous error message.)
1. Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
1796-SATA Cabling Error One or more SATA devices are improperly
attached. For optimal performance, the SATA
0 and SATA 1 connectors must be used
before SATA 2 and SATA 3.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA 1.
For three devices, use SATA 0, SATA1, and
SATA 2.
1797-SATA Drivelock is not supported in
RAID mode.
Drivelock is enabled on one or more SATA
hard drives, and they cannot be accessed
while the system is configured for RAID
mode.
Either remove the Drivelocked SATA device
or disable the Drivelock feature. To disable
the Drivelock feature, enter Computer Setup,
change Storage > Storage Options > SATA
Emulation to IDE, and select File > Save
Changes and Exit. Reenter Computer Setup
and select Security > Drivelock. For each
listed Drivelock-capable SATA device,
ensure Drivelock is Disabled. Lastly,
change Storage > Storage Options > SATA
Emulation back to RAID and select File >
Save Changes and Exit.
1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version.
2. Change the processor.
2200-PMM Allocation Error during MEBx
Download
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3. If the memory configuration was
recently changed, unplug the computer,
restore the original memory
configuration, and reboot the computer.
4. If the error persists, replace the system
board.
2201-MEBx Module did not checksum
correctly
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3. If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the computer.
4. If the error persists, replace the system
board.
Table C-1 Numeric Codes and Text Messages (continued)
210 Appendix C POST Error Messages

HP Compaq dc7800 Specifications

General

Tcase	73.3 °C
Bus type	FSB
Stepping	M0
Processor cache	2 MB
Processor cores	2
Processor model	E4600
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor series	Intel Core 2 Duo E4000 Series
Processor socket	LGA 775 (Socket T)
Processor codename	Conroe
Processing Die size	111 mm²
Processor frequency	2.4 GHz
Processor cache type	L2
Processor lithography	65 nm
Processor manufacturer	Intel
Processor front side bus	800 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	65 W
CPU multiplier (bus/core ratio)	12
Number of Processing Die Transistors	167 M
Internal memory	1 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 0.5 GB
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Total storage capacity	160 GB
Audio input	1
LightScribe	Yes
Networking features	Intel 82566DM Gigabit Network Connection
Graphics card RAMDAC	400 MHz
Storage drive controller	SATA 3, 0 Gb/s NCQ SMART VI
Discrete graphics card model	Intel® GMA 3100
Maximum graphics card memory	0.256 GB
Operating system installed	Windows Vista Business
USB 2.0 ports quantity	8
Chassis type	Mini Tower
Country of origin	China
Cable lock slot type	Kensington
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 9144 m
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Power supply	365 W
Product type	PC
Processor code	SLA94
Processor ARK ID	32242
Processor package size	37.5 x 37.5 mm

Weight and Dimensions

Depth	452 mm
Width	177 mm
Height	447 mm
Weight	11800 g