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Blurry video or requested resolution cannot be set.

Cause Solution

If the graphics controller was upgraded, the correct graphics

drivers may not be loaded.

Install the video drivers included in the upgrade kit.

Monitor is not capable of displaying requested resolution. Change requested resolution.

Graphics card is bad. Replace the graphics card.

The picture is broken up, rolls, jitters, or flashes.

Cause Solution

The monitor connections may be incomplete or the monitor

may be incorrectly adjusted.

1. Be sure the monitor cable is securely connected to the

computer.

2. In a two-monitor system or if another monitor is in close

proximity, be sure the monitors are not interfering with

each other’s electromagnetic field by moving them

apart.

3. Fluorescent lights or fans may be too close to the

monitor.

Monitor needs to be degaussed. Degauss the monitor. Refer to the documentation that came

with the monitor for instructions.

Image is not centered.

Cause Solution

Position may need adjustment. Press the monitor's Menu button to access the OSD menu.

Select ImageControl/ Horizontal Position or Vertical

Position to adjust the horizontal or vertical position of the

image.

“No Connection, Check Signal Cable” displays on screen.

Cause Solution

Monitor video cable is disconnected. Connect the video cable between the monitor and computer.

CAUTION: Ensure that the computer power is off while

connecting the video cable.

152 Chapter 8 Troubleshooting Without Diagnostics

Questions and Answers:

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Do you have a question about the HP Compaq Pro 6300 Series Small Form Factor and is the answer not in the manual?

HP Compaq Pro 6300 Series Small Form Factor Specifications

General

Form Factor	Small Form Factor
Expansion Slots	1 PCIe x16, 1 PCIe x1, 1 PCI
Processor	Intel Core i3/i5/i7
Chipset	Intel Q75 Express
Memory	Up to 32 GB DDR3-1600 SDRAM
Storage	128 GB Solid State Drive
Graphics	Integrated Intel HD Graphics
Optical Drive	DVD-ROM
Operating System	Windows 7, Windows 8, FreeDOS
USB Ports	6 USB 2.0
Ports	VGA, DisplayPort, RJ-45, Serial, PS/2, Audio in/out
Network	Integrated Intel 82579LM Gigabit Ethernet
Power Supply	240W
Dimensions	338 x 379 x 100 mm (13.3 x 14.9 x 3.9 in)
Weight	7.6 kg (16.7 lbs)
Audio	Integrated HD audio