HP D300 - Page 65

HP D300 Digital Dispenser
65
Table 6-1 Error message guide
Error message text
Error message title
Recommended action
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Old or Missing Excel
Ensure that Excel 2003 or later is
installed on your computer and works
properly.
Firing system communications was lost! The
dispense operation has terminated.
Dispense Operation Error
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
No Cassette detected, or no usable
Dispenseheads on this Cassette.
Cassette Error
Ensure that a Dispensehead Cassette is
loaded properly on the dispenser. If
unsure how to load a Dispensehead
Cassette, refer to ―Load a new
Dispensehead Cassette‖.
Pogo communications was lost! The dispense
operation has terminated.
Dispense Operation Error
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
Stage communications was lost! The dispense
operation has terminated.
Dispense Operation Error
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
The Dispensehead-plate spacing is too large;
use a thinner plate.
Stage Motion Error
Ensure that a plate is on the destination
plate holder and use a plate with
thickness less than 18mm.
The following error has occurred. (FIRSYS)
Dispense Error
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
The following error has occurred. (STAGE)
Dispense Error
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
The Microsoft Office Primary Interop Assembly
(PIA) for Excel could not be found. Re-install this
application, or download and install the Microsoft
Office PIAs from Microsoft's website. Would you
like to go to this download location now?
Microsoft Office PIAs Not
Found
Reinstall Excel, or download and install
the Microsoft Office PIAs from
Microsoft's website.
The number of drops per nozzle is invalid.
Invalid Drops Per Nozzle
Save the configuration, close the
software, and turn the dispenser off.
Restart the dispenser, restart the
software, and retry the configuration.
There is no known well plate that matches the
configuration file’s plate dimensions. This
configuration cannot be loaded.
Excel Configuration Load
Error
Ensure that the file that is opened is a
configuration file from the HP D300
Digital Dispenser and that it has not
been altered.
This file is not in a supported format.
Excel Configuration Load
Error
Ensure that the file that is opened is an
.xls configuration file from the HP D300
Digital Dispenser and that it has not
been altered.
This file is not in the correct format.
Invalid File
Ensure that the file that is opened is an
.xls configuration file from the HP D300
Digital Dispenser and that it has not
been altered.