HP D300 Digital Dispenser
6. Turn the fuse holder over and remove the fuse on the other side of the fuse holder. Check this
fuse for damage as well. If either fuse is damaged, both fuses should be replaced.
7. Insert the fuse holder back into the dispenser, flip the black cover up and click it into place.
6-2 Error messages
If you encounter an error message or warning while using the HP D300 Digital Dispenser software,
note the title of the error message and the error message text as shown in Figure 6.1, and refer to
the alphabetized list of error messages below to determine the appropriate response.
Table 6-1 Error message guide
Retry GO operation. ABORT is a user-
requested interruption, not a dispenser
failure.
An unexpected error occurred, forcing premature
termination
Save the configuration, close the
software, and turn the dispenser off,
Restart the dispenser, restart the
software, and retry the configuration.
Could not access the firing system. Ensure
driver is installed correctly.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the Insert
the CD that was enclosed with the
Dispenser instructions.
Could not access the pogos. Ensure driver is
installed correctly.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the Insert
the CD that was enclosed with the
Dispenser instructions.
Could not access the stage. Ensure driver is
installed correctly.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the Insert
the CD that was enclosed with the
Dispenser instructions.
Could not open the pogo port. Ensure driver is
installed correctly.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the Insert
the CD that was enclosed with the
Dispenser instructions.
Could not sense the plate; plate is missing or is
too thin.
Ensure that a plate is on the destination
plate holder and use a plate with a
thickness greater than 12mm.
Could not sense the top of the plate; plate may
be too thick to use.
Ensure that a plate is on the destination
plate holder and use a plate with
thickness less than 18mm.
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Excel Configuration Load
Error
Ensure that Excel 2003 or later is
installed on your computer and works
properly.
Excel is missing or is not the correct version.
You must have Excel 2003 or later installed to
use this function.
Excel Configuration Save
Error
Ensure that Excel 2003 or later is
installed on your computer and works
properly.