5 Troubleshooting disaster
recovery
In this chapter
This chapter contains descriptions of problems you might encounter while performing
a disaster recovery. You can start with problems connected to a particular disaster
recovery method and continue with general disaster recovery problems. See “The
autodr.log file” on page 133 for information where to find the error messages.
For general Data Protector troubleshooting information, see the HP Data Protector
troubleshooting guide.
Before you begin
• Ensure that the latest official Data Protector patches are installed. See the online
Help index: “patches” on how to verify this.
• See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as known problems and
workarounds.
• See http://www.hp.com/support/manuals for an up-to-date list of supported
versions, platforms, and other information.
General troubleshooting
The autodr.log file
autodr.log is a log file located in the Data_Protector_home\tmp directory
and contains messages relevant to the automatic disaster recovery methods (EADR,
ODBR, ASR). You should inspect it if an error has occurred. autodr.log logs many
different messages, mostly for development and support purposes. Only some of
Disaster recovery guide 133
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