Action
To create the ISO image for your client, use a client that has the old version of the
disaster recovery module.
If possible, upgrade all Windows 2000 clients to the new version.
Intel Itanium specifics
Problem
After a failed or aborted disaster recovery, Boot Descriptors may be left in EFI
On Intel Itanium systems, after a failed or aborted disaster recovery session, Boot
Descriptors (named DRM Temporary OS) may be left in the EFI environment. This
can cause unwanted behavior when restarting the disaster recovery process.
Action
Remove the boot descriptor using the option Remove Boot Descriptor from the scope
selection menu. After the boot descriptor is removed, you can proceed with disaster
recovery, by selecting the scope.
Problem
A wrong or no boot disk is selected on Intel Itanium systems
On Intel Itanium systems, the wrong boot disk (or no boot disk at all) is selected.
Action
1. Select Manual Disk Selection from the scope selection menu. A new menu, listing
all available disks, will display.
2. Determine the correct boot disk. Press o to view information about the original
disk and d to see details about the selected one.
3. Select the disk from the list using cursor keys and press b. You can remove a
selection by pressing c.
If the boot disk is not the same as the system disk (usually, both disks are the
same), you must select the system disk as well.
Select Back.
4. Select the scope of the recovery and disaster recovery will continue.
Troubleshooting disaster recovery146
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