HP E24d G4

23
1) Use e a hot air gun to heat the bottom side of PCB below the headphone connector.
Remove headphone connector
2) Lift the CN102 connector from the PCB.
3) Place the new component on the circuit board. Be sure that it matches the footprint.
4) Solder the new component.
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
USB test
Confirm whether transmitting data between
computer and USB devices.
Computer and USB devices
USB-C test
Confirm whether image displays, sound plays and
data transmitting correctly on the monitor.
Computer
RJ45 test
Confirm whether connecting to the internet
Computer