HP E24d G4

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear components ................................................................................................................................................... 6
Locating the serial number and product number .................................................................................................. 8
3 Illustrated parts catalog .............................................................................................................................................. 9
How to order parts ............................................................................................................................................... 11
4 Removal and replacement procedures ...................................................................................................................... 13
Preparation for disassembly ................................................................................................................................ 13
Rear Cover ............................................................................................................................................................ 13
Power board ......................................................................................................................................................... 17
Connector repair .................................................................................................................................................. 19
DP connector CN301/CN401 ..................................................................................................................... 20
HDMI connector CN201 ............................................................................................................................. 21
RJ45 connector CN901 ............................................................................................................................. 21
USB connector P103, P104 (VA) & P701, P702 (RA) ................................................................................ 22
USB-C connector P501, P1001 ................................................................................................................. 22
Headphone connector CN102 ................................................................................................................... 22
Function test ........................................................................................................................................................ 23
Function test ........................................................................................................................................................ 23
Support and troubleshooting .............................................................................................................................. 23
Index ..................................................................................................................................................................... 25