Recommended materials and equipment...............................................................................................................27
Cleaning your computer ..................................................................................................................................................28
Enabling HP Easy Clean (select products only) .......................................................................................................28
Removing dirt and debris from your computer.......................................................................................................28
Cleaning your computer with a disinfectant ...........................................................................................................29
Caring for wood veneer (select products only) .......................................................................................................30
Packaging and transporting guidelines ..........................................................................................................................30
Accessing support information .......................................................................................................................................30
5Removal and replacement procedures for authorized service provider parts...................................................................33
Component replacement procedures..............................................................................................................................33
Preparation for disassembly ...................................................................................................................................33
Bottom cover ...........................................................................................................................................................33
Battery .....................................................................................................................................................................34
Memory modules.....................................................................................................................................................35
WLAN module ..........................................................................................................................................................37
Solid-state drive ......................................................................................................................................................39
Heat sink ..................................................................................................................................................................40
Fan assembly ...........................................................................................................................................................41
Display assembly panel ..........................................................................................................................................43
Power connector cable ............................................................................................................................................44
System board...........................................................................................................................................................44
IR board....................................................................................................................................................................47
Speakers ..................................................................................................................................................................48
Hall sensor board.....................................................................................................................................................50
Touchpad .................................................................................................................................................................51
RJ-45 door ...............................................................................................................................................................52
Display assembly.....................................................................................................................................................53
Keyboard with top cover..........................................................................................................................................57
6Using Setup Utility (BIOS) ....................................................................................................................................................59
Starting Setup Utility (BIOS) ............................................................................................................................................59
Updating Setup Utility (BIOS) ..........................................................................................................................................59
Determining the BIOS version .................................................................................................................................59
Preparing for a BIOS update ....................................................................................................................................60
Downloading a BIOS update............................................................................................................................60
Installing a BIOS update ..................................................................................................................................60
7Computer Setup (BIOS), TPM, and HP Sure Start.................................................................................................................62
Using Computer Setup.....................................................................................................................................................62
Navigating and selecting in Computer Setup .........................................................................................................62
Restoring factory settings in Computer Setup .......................................................................................................62
Updating the BIOS....................................................................................................................................................63
Determining the BIOS version .........................................................................................................................63
Preparing for a BIOS update............................................................................................................................63
Downloading a BIOS update....................................................................................................................64
Installing a BIOS update ..........................................................................................................................64
Changing the boot order using the f9 prompt .......................................................................................................64
v
To Next Page
Loading...
Need help?
General
