Troubleshooting 89
Event notification messages do not appear on
console screen
Action: If you are using SLES 9, upgrade the KDE or use a different desktop, such as GNOME.
Event notifications are not being sent
Action: While email and SNMP trap notifications must be set up on their respective tabs on the Network
Management screen, notifications must also be enabled per event on the Event Notifications tab (on page
57).
Flash update fails over a serial connection
Action: Disable any serial port being configured during the flash update, such as iLO, or use an FTP
connection.
Help files do not appear
Symptom: A Certificate Error: Navigation Blocked warning appears.
Action: Click Continue to this website to view the online help.
HP Power Device Flash Utility does not install
image.bin on a Pentium III
Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade.
Possible Cause: The minimum hardware requirement for the HP Power Device Flash Utility is Pentium 4.
Action: Be sure that the hardware meets the minimum HP Power Device Flash Utility requirements.
HP SIM lists a discovered iPDU as Unmanaged in
the System Type column
Action:
1. Delete the discovered iPDU from HP SIM.
2. Using the iPDU web interface, add the HP SIM server as a Manager on the SNMP Managers tab (on
page 55).
3. Rediscover the iPDU in HP SIM.
Invalid IP address
Action: Verify that the IP address entered is valid.
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