Check paper and the printing environment
Step one: Use paper that meets HP specifications
Some print-quality problems arise from using paper that does not meet HP specifications.
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Always use a paper type and weight that this printer supports.
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Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
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Use paper that has not been previously printed on.
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Use paper that does not contain metallic material, such as glitter.
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Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
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Use paper that is not too rough. Using smoother paper generally results in better print quality.
Step two: Check the environment
The environment can directly affect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
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Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
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Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
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Do not place the printer in a confined space, such as a cabinet.
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Place the printer on a sturdy, level surface.
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Remove anything that is blocking the vents on the printer. The printer requires good air flow on all
sides, including the top.
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Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the printer.
Step three: Set the individual tray alignment
Follow these steps when text or images are not centered or aligned correctly on the printed page when
printing from specific trays.
NOTE: The steps vary according to the type of control panel.
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