4. From the Cartridge Protection drop-down list, select Off.
5. Click the Apply button.
Troubleshoot Cartridge Protection control panel error messages
Error message Description Recommended action
10.57.0X Protected <Color> Cartridge The cartridge can only be used in the
printer or fleet of printers that initially
protected it using HP Cartridge Protection.
The Cartridge Protection feature allows an
administrator to restrict cartridges to work
in only one printer or fleet of printers. The
cartridge must be replaced to continue
printing.
Replace the cartridge with a new toner
cartridge.
ENWW Configure the HP toner-cartridge-protection supply settings 33
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