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All in One Printer
laserjet pro M227sdn
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HP laserjet pro M227sdn - Page 48
206 pages
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2.
Open th
e cartridge doo
r.
OK
3.
Remove the toner cartrid
ge from the printer.
OK
4.
Remove the
new-tone
r cart
ridge
packa
ge fr
om
the box, and then pull the release tab on the
packagin
g.
36
Chapter 3
Supplies, a
ccessories, and
parts
ENWW
47
49
Table of Contents
Main Page
Printer overview
13
Printer views
14
Printer front view
14
Printer back view
15
Interface ports
16
2-line LCD control panel view (M227sdn models)
17
Touchscreen control panel view (M227fdw models)
19
Home screen layout
20
How to use the touchscreen control panel
21
Printer specifications
22
Technical specifications
22
Supported operating systems
22
Mobile printing solutions
24
Printer dimensions
24
Power consumption, electrical specifications, and acoustic emissions
25
Operating environmental range
25
Printer hardware setup and software installation
26
Paper trays
27
Load the Priority input tray
28
Introduction
28
Priority input tray paper orientation
30
Load the Main input tray
31
Introduction
31
Main input tray paper orientation
34
Load and print envelopes
35
Introduction
35
Print envelopes
35
Envelope orientation
36
Load and print labels
37
Introduction
37
Manually feed labels
37
Label orientation
38
Supplies, accessories, and parts
39
Order supplies, accessories, and parts
40
Ordering
40
Supplies and accessories
40
Customer self-repair parts
40
Configure the HP toner-cartridge-protection supply settings
41
Introduction
41
Enable or disable the Cartridge Policy feature
41
Use the printer control panel to enable the Cartridge Policy feature
41
Use the printer control panel to disable the Cartridge Policy feature
41
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
42
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
42
Troubleshoot Cartridge Policy control panel error messages
43
Enable or disable the Cartridge Protection feature
43
Use the printer control panel to enable the Cartridge Protection feature
43
Use the printer control panel to disable the Cartridge Protection feature
43
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
44
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
44
Troubleshoot Cartridge Protection control panel error messages
45
Replace the toner cartridge
46
Introduction
46
Toner-cartridge information
46
Remove and replace the toner cartridge
47
Replace the imaging drum
51
Introduction
51
Imaging drum information
51
Remove and replace the imaging drum
52
Print
57
Print tasks (Windows)
58
How to print (Windows)
58
Automatically print on both sides (Windows)
60
Manually print on both sides (Windows)
60
Print multiple pages per sheet (Windows)
61
Select the paper type (Windows)
61
Additional print tasks
62
Print tasks (OS X)
63
How to print (OS X)
63
Automatically print on both sides (OS X)
63
Manually print on both sides (OS X)
63
Print multiple pages per sheet (OS X)
64
Select the paper type (OS X)
64
Additional print tasks
65
Mobile printing
66
Introduction
66
Wi-Fi Direct and NFC Printing (wireless models only)
66
Enable or disable Wi-Fi Direct
67
Change the printer Wi-Fi Direct name
68
HP ePrint via email
68
HP ePrint software
70
AirPrint
70
Android embedded printing
71
Use walk-up USB printing (touchscreen models only)
72
Introduction
72
Step one: Access USB files on the printer
72
Step two: Print USB documents
72
Option one: Print documents
72
Option two: Print photos
73
Copy
75
Make a copy
76
Copy on both sides (duplex)
78
Copy on both sides manually
78
Additional copy tasks
80
Scan
81
Scan by using the HP Scan software (Windows)
82
Scan by using the HP Easy Scan software (OS X)
83
Set up the Scan to E-mail feature (touchscreen models only)
84
Introduction
84
Before you begin
84
Method one: Use the Scan to Email Wizard (Windows)
84
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
86
Step one: Access the HP Embedded Web Server (EWS)
86
Step two: Configure the Scan to E-mail feature
86
Step three: Add contacts to the E-mail Address Book
88
Step four: Configure the default E-mail Options
88
Set up the Scan to E-mail feature on a Mac
89
Step one: Access the HP Embedded Web Server (EWS)
89
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
89
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
89
Step two: Configure the Scan to E-mail feature
89
Step three: Add contacts to the E-mail Address Book
91
Step four: Configure the default E-mail Options
91
Set up the Scan to Network Folder feature (touchscreen models only)
93
Introduction
93
Before you begin
93
Method one: Use the Scan to Network Folder Wizard (Windows)
93
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
95
Step one: Access the HP Embedded Web Server (EWS)
95
Step two: Configure the Scan to Network Folder feature
96
Set up the Scan to Network Folder feature on a Mac
97
Step one: Access the HP Embedded Web Server (EWS)
97
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
97
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
97
Step two: Configure the Scan to Network Folder feature
97
Scan to a USB flash drive (touchscreen models only)
99
Scan to email (touchscreen models only)
100
Scan to a network folder (touchscreen models only)
101
Additional scan tasks
102
Fax
103
Set up to send and receive faxes
104
Before starting
104
Step 1: Identify the phone connection type
104
Step 2: Set up the fax
105
Dedicated phone line
105
Shared voice/fax line
106
Shared voice/fax line with an answering machine
107
Step 3: Configure the fax time, date, and header
108
HP Fax Setup Wizard
108
Printer control panel
109
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
109
Step 4: Run a fax test
110
Send a fax
111
Fax from the flatbed scanner
111
Fax from the document feeder
112
Use speed dials and group-dial entries
112
Send a fax from the software
113
Send a fax from a third-party software program, such as Microsoft Word
113
Additional fax tasks
114
Manage the printer
115
Use HP Web Services applications (touchscreen models only)
116
Change the printer connection type (Windows)
117
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
118
Advanced configuration with HP Utility for OS X
122
Open HP Utility
122
HP Utility features
122
Configure IP network settings
124
Introduction
124
Printer sharing disclaimer
124
View or change network settings
124
Rename the printer on a network
125
Manually configure IPv4 TCP/IP parameters from the control panel
126
Link speed and duplex settings
127
Printer security features
129
Introduction
129
Assign or change the system password using the Embedded Web Server
129
Lock the formatter
130
Configure the Quiet Print Mode settings
131
Introduction
131
Method one: Configure the Quiet Print Mode settings from the printer control panel
131
Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS)
132
Energy-conservation settings
133
Introduction
133
Print with EconoMode
133
Set the Sleep/Auto Off After Inactivity setting
133
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
134
Set the Delay Shut Down setting
135
Update the firmware
136
Method one: Update the firmware using the control panel
136
Method two: Update the firmware using the Firmware Update Utility
137
Solve problems
139
Customer support
140
Control panel help system (touchscreen models only)
141
Restore the factory-set defaults
142
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
143
Change the “Very Low” settings
143
For printers with fax capability
144
Order supplies
144
Printer does not pick up paper or misfeeds
145
Introduction
145
The printer does not pick up paper
145
The printer picks up multiple sheets of paper
146
The document feeder jams, skews, or picks up multiple sheets of paper
147
Clear paper jams
149
Introduction
149
Jam locations
149
Experiencing frequent or recurring paper jams?
150
Clear jams in the document feeder
152
Clear jams in the Main input tray
155
Clear jams in the toner-cartridge area
160
Clear jams in the output bin
164
Clear jams in the duplexer
167
Clean the ADF replaceable film assembly
171
Improve print quality
173
Introduction
173
Print from a different software program
173
Check the paper-type setting for the print job
173
Check the paper type setting (Windows)
173
Check the paper type setting (OS X)
174
Check toner-cartridge status
174
Clean the printer
175
Print a cleaning page
175
Check the scanner glass for dirt and smudges
176
Visually inspect the toner cartridge and imaging drum
176
Check paper and the printing environment
177
Step one: Use paper that meets HP specifications
177
Step two: Check the environment
177
Step three: Set the individual tray alignment
177
Try a different print driver
178
Check the EconoMode settings
179
Adjust Print Density
180
Improve copy and scan image quality
181
Introduction
181
Check the scanner glass for dirt and smudges
181
Check the paper settings
182
Optimize for text or pictures
183
Edge-to-edge copying
184
Clean the pickup rollers and separation pad in the document feeder
184
Improve fax image quality
186
Introduction
186
Check the scanner glass for dirt and smudges
186
Check the send-fax resolution settings
187
Check the error-correction settings
188
Check the fit-to-page setting
189
Clean the pickup rollers and separation pad in the document feeder
190
Send to a different fax machine
191
Check the sender's fax machine
191
Solve wired network problems
192
Introduction
192
Poor physical connection
192
The computer is using the incorrect IP address for the printer
192
The computer is unable to communicate with the printer
192
The printer is using incorrect link speed and duplex settings for the network
193
New software programs might be causing compatibility problems
193
The computer or workstation might be set up incorrectly
193
The printer is disabled, or other network settings are incorrect
193
Solve wireless network problems
194
Introduction
194
Wireless connectivity checklist
194
The printer does not print after the wireless configuration completes
195
The printer does not print, and the computer has a third-party firewall installed
195
The wireless connection does not work after moving the wireless router or printer
195
Cannot connect more computers to the wireless printer
195
The wireless printer loses communication when connected to a VPN
196
The network does not appear in the wireless networks list
196
The wireless network is not functioning
196
Perform a wireless network diagnostic test
196
Reduce interference on a wireless network
197
Solve fax problems
198
Introduction
198
Fax troubleshooting checklist
198
Solve general fax problems
199
Faxes are sending slowly
199
Fax quality is poor
200
Fax cuts off or prints on two pages
201
Index
203
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