Contacting HP 71
8 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Product advisories
Sign up for proactive notifications to receive MSA product advisories. Applying the suggested resolutions
can enhance the availability of the product. Sign up for notifications at:
http://www.hp.com/go/myadvisory
Related information
The following user documents are available on the HP MSA 2040 manuals page at
http://www.hp.com/support/msa2040/manuals
• HP MSA System Racking Instructions
• HP MSA 2040 Quick Start Instructions
• HP MSA 2040 Cable Configuration Guide
• HP MSA 2040 SMU Reference Guide
• HP MSA 2040 CLI Reference Guide
• HP MSA Event Descriptions Reference Guide
From the support website, you can access additional manuals and information, including best practices,
guided-troubleshooting, and firmware downloads: http://www.hp.com/support/msa2040
.
• HP MSA 2040 QuickSpecs: http://www.hp.com/support/msa2040/QuickSpecs
• HP Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products:
http://www.hp.com/support/Safety-Compliance-EnterpriseProducts
Other helpful websites are:
• HP Systems Insight Manager website: http://www.hp.com/go/hpsim
• Single Point of Connectivity Knowledge (SPOCK) website: http://www.hp.com/storage/spock
• White papers and Analyst reports: http://www.hp.com/storage/whitepape
rs
To Next Page
Loading...
Need help?
General