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HP omnibook OmniBook XE2 User Manual

HP omnibook OmniBook XE2
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HP OmniBook XE2 Troubleshooting and Diagnostics 3-11
Diagnostic Tools
This section describes the following diagnostic tools you can use for troubleshooting and repairing the
OmniBook:
OmniBook hardware diagnostic program (below).
Power-on self-test (page 3-16).
Desktop Management Interface (page 3-20).
BIOS Setup utility (page 3-22).
OmniBook Diagnostic Program
The OmniBook hardware diagnostic program provides two levels of testing:
User-level testing using the basic hardware test.
Advanced testing using the individual hardware tests.
Figure 3-2. OmniBook Diagnostic Screens, Basic and Advanced
The tests are designed to run after the system reboots. This ensures that the computer will be in a
predictable state, so the diagnostic program can properly test the hardware components. The tests are
non-destructive and are intended to preserve the state of the computer. The OmniBook reboots when
you exit the program so drivers can be loaded.
Creating a Diagnostic Floppy Disk
After inserting a formatted floppy disk in the floppy drive, do one of the following to create a
diagnostic floppy disk:
On an OmniBook with a factory software installation, run
diaginst from the \Dmi\Hpdiags
directory on the hard disk.
–or–
If TopTools is installed, use the DiagTools page to create the disk.
On any computer with a CD-ROM drive, run
diaginst from the \Omnibook\Drivers\Hputils
directory on the OmniBook Recovery CD.

Table of Contents

Questions and Answers:

HP omnibook OmniBook XE2 Specifications

General IconGeneral
GraphicsNeoMagic MagicGraph 128XD
Operating SystemWindows 98
Battery LifeUp to 3 hours
ProcessorIntel Celeron
RAM64 MB, expandable to 256 MB
Display12.1-inch TFT
Ports1 x VGA, 1 x Parallel, 1 x Serial
Optical DriveCD-ROM
Network56K Modem
Display Resolution800 x 600

Summary

Product Information

System Resources

Specifications

Removal and Replacement

Removing the Battery

Procedure for safely removing the user-replaceable battery from the OmniBook.

Removing a RAM Board

Steps for removing the RAM module, including necessary precautions for static discharge.

Removing the Hard Disk Drive

Instructions on how to remove and replace the user-replaceable hard disk drive.

Removing the Display Assembly

Instructions for authorized service providers to remove the entire display assembly.

Removing the LCD Module

Procedure for authorized service providers to remove the LCD module and its components.

Removing the CPU and Motherboard

Procedure for authorized service providers to remove the CPU module and motherboard.

Troubleshooting and Diagnostics

Troubleshooting the Problem

Guides on recording pertinent information and analyzing problems for effective troubleshooting.

OmniBook Diagnostic Program

Describes the OmniBook hardware diagnostic program and how to run basic and advanced tests.

Replaceable Parts

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