Solving Problems with Your Computer
Recovering and Reinstalling Software
112 Reference Guide
Recovering and Reinstalling Software
You can use the Recovery CD to recover an original build, or you can use it to install the
HP custom software over a user-installed alternate operating system. If you need to
recover a specific application, you can reinstall the software directly from your hard
drive; for instructions, see “To recover an application” on page 114.
The Recovery CD provides the HP notebook–specific Windows drivers to configure your
custom system. You can find drivers:
• On the hard drive under c:\hp\drivers.
• On the Recovery CD, under \hp\drivers.
• On the HP notebook website at www.hp.com/notebooks. This website contains the
latest updates of software drivers for your computer.
To recover the factory installation of your hard disk
The following procedure describes how to recover the original Windows software and
operating system that came with your computer.
CAUTION
This procedure will format the hard disk drive. After the hard disk drive is
formatted, you’ll need to reinstall any applications. Reformatting the hard disk
drive will erase all data on the disk.
1. Back up all data from your hard disk.
2. Connect the AC adapter to the computer.
3. Insert the bootable Recovery CD in the CD-ROM drive.
4. Reboot and, when you see the HP logo, press F2.
5. Select the CD-ROM drive as the first boot device and reboot.
You can find more details about recovering the factory installation of Windows on the
Recovery CD: the file readme.txt is in the CD’s root directory.
The recovery process can take about 10 or 15 minutes. Do not interrupt the process or
unplug the AC adapter until the process is completed.
Note
Windows 98 supports the FAT16 and FAT32 file systems. Windows 2000 supports the
FAT16, FAT32, and NTFS file systems.
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