HP P24q G4 User Manual

1
Table of Contents
1 Getting started ............................................................................................................................................... 2
Important safety information ................................................................................................................... 2
Important service information and precautions ....................................................................................... 2
RoHS (2002/95/EC) requirements .......................................................................................................... 3
General descriptions ............................................................................................................................... 3
Firmware updates ................................................................................................................................... 3
Before returning the repaired product to the customer ........................................................................... 3
2 Monitor features ............................................................................................................................................ 4
Features .................................................................................................................................................. 4
Front components ................................................................................................................................... 5
Rear components .................................................................................................................................... 6
Locating the serial number and product number .................................................................................... 7
3 Illustrated parts catalog ................................................................................................................................. 8
How to order parts .................................................................................................................................. 9
4 Removal and replacement procedures ....................................................................................................... 10
Preparation for disassembly ................................................................................................................. 10
Rear Cover ............................................................................................................................................ 10
Power board .......................................................................................................................................... 12
Connector repair ................................................................................................................................... 13
HDMI connector CN503 ............................................................................................................ 14
D-SUB connector CN101 .......................................................................................................... 15
Function test ........................................................................................................................................ 16
Support and troubleshooting ................................................................................................................ 16
Index .................................................................................................................................................... 18

HP P24q G4 Specifications

General

Color gamut	72 %
Pixel pitch	0.205 x 0.205 mm
Screen shape	Flat
Pixel density	123 ppi
Display diagonal	23.8 \
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Display number of colors	-
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Certification	BSMI; CB; CCC; CE; CECP; CEL; cTUVus; EAC; FCC; ICES; ISO 9241-307; NOM; S-Mark; TUV Bauart; Ukraine Energy label; California Energy Commission (CEC); EC1062; UAE; ErP LOT5
Product color	Black
Market positioning	Business
HDMI	Yes
HDMI version	1.4
DisplayPorts quantity	0
Pivot angle	0 - 90 °
Tilt angle range	-5 - 23 °
Panel mounting interface	100 x 100 mm
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	211.6 mm
Package width	540.6 mm
Package height	463.3 mm
Package weight	5590 g
AC input voltage	100 - 240 V
Power consumption (standby)	0.5 W
Power consumption (typical)	26 W
Cables included	AC, HDMI
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (without stand)	46.9 mm
Height (without stand)	322.5 mm