Illustrated parts catalog 28
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
3
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• In other locations, refer to the HP website at http://www.hp.com/.
For HP technical support:
• In North America:
○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website at
http://www.hp.com/.
• Outside North America, call the nearest HP Technical Support Phone Center. For telephone
numbers for worldwide Technical Support Centers, refer to the HP website at
http://www.hp.com/.
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware model number and serial number
• Third-party hardware or software model number
• Operating system type and revision level
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