Introduction 8
Introduction
What's new
The tenth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-401, includes the
following additions and updates:
• Added a new section to Getting started (on page 12):
Performing processor procedures in the troubleshooting process (on page 17)
• Updated Breaking the server down to the minimum hardware configuration (on page 17).
• Updated the introduction and sections in Hardware problems (on page 38):
o Unknown problem (on page 41)
o Processor problems (on page 51)
• Updated multiple messages in Error messages (on page 92):
o POST error messages and beep codes (on page 116)
o Event List Error Messages (on page 159)
o Port 85 codes and iLO messages (on page 167)
o Windows® Event Log processor error codes (on page 171)
o Insight Diagnostics processor error codes (on page 172)
Revision history
375445-xx9 (June 2010)
The ninth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx9, included the
following additions and updates:
• Added new section to Getting started (on page 12):
Breaking the server down to the minimum hardware configuration (on page 17)
• Updated Diagnostic flowcharts (on page 23):
o General diagnosis flowchart (on page 25)
o Server power-on problems flowchart (on page 27)
o Server and p-Class server blade POST problems flowchart (on page 32)
o c-Class server blade POST problems flowchart (on page 33)
o Server and p-Class server blade fault indications flowchart (on page 35)
• Added and updated sections in Software tools and solutions (on page 68):
o Integrated Lights-Out 3 technology (on page 74)
o Firmware (on page 79)