Introduction 9
o HP Smart Update Manager (on page 79)
• Added new sections to Hardware problems (on page 38):
o Battery pack problems (on page 42)
o Cable problems (on page 56)
• Added a new section to Software problems (on page 61):
ROM problems (on page 65)
• Updated a section in Online resources (on page 87):
Server documentation (on page 87)
• Updated Firmware maintenance (on page 81)
• Added new error messages:
o ADU error messages (on page 92)
o POST error messages and beep codes (on page 116)
375445-xx8 (July 2009)
The eighth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx8, included the
following additions and updates:
• Added information to the introduction for the server power-on problems flowchart (on page 27).
• Added new steps to Power problems (on page 38).
• Added a new section to Fan problems (on page 47):
All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on page
48)
• Added a new section to Memory problems (on page 49):
Server fails to boot, all DIMM LEDs illuminate amber, .... (on page 50)
• Updated the content for Tape drive problems (on page 52).
• Added new sections to Software tools and solutions (on page 68) :
o Diagnostics tasks (on page 71)
o HP Insight Server Migration software for ProLiant
o Array diagnostic software (on page 77)
o HP Insight Remote Support software (on page 77)
• Added new content to HP Resources for Troubleshooting (on page 87):
o HP Guided Troubleshooting website (on page 87)
o DDR3 memory configuration (on page 90)
o Power capacity (on page 89)
• Added new error messages:
o ADU Error Messages (on page 92)
o POST error messages and beep codes (on page 116)