See: substeps
For information about configuring iLO, see the iLO 4 user guide.
a. A supported version of the iLO firmware is installed.
To address third-party software vulnerabilities, Hewlett Packard Enterprise recommends using iLO
4 2.03 or later.
b. The time zone is set in iLO.
c. A DNS server is configured in iLO.
This is required for communication between iLO and Insight Online.
5. For Insight Remote Support central connect only: A supported version of the Insight RS software is
installed and configured on the Insight RS host server.
6. For Insight Remote Support central connect only: The RIBCL protocol credentials for the server are
configured in the Insight RS Console.
For more information about the RIBCL protocol credentials, see the Insight Remote Support
installation and configuration guide.
Registering for Insight Online direct connect
When you register for Insight Online direct connect, you must complete steps in both Intelligent
Provisioning and the Insight Online portal.
Registering for Insight Online direct connect (step 1)
Prerequisites
• Your environment meets the prerequisites for Insight Online direct connect registration.
• You have an HP Passport account. For more information, see http://www.hpe.com/info/
insightonline.
Procedure
1. The remote support registration page opens after you complete Step 1 and Step 2 of the Intelligent
Provisioning initial configuration and registration tasks. It opens immediately if you navigated to the
Perform Maintenance page.
2. If the Get Connected to Hewlett Packard Enterprise window is not already open from the previous
step of the initial configuration and registration tasks, navigate to the Perform Maintenance page in
Intelligent Provisioning, and then select HPE Insight Remote Support.
3. Select Connect this server directly to HPE.
12 Registering for Insight Online direct connect
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