• Internet Explorer 11
• Chrome 51 or later
• Firefox 46 or later
2. Enter your User ID (email address) and Password and click Sign In.
NOTE:
To log in using an HPE Passport account, or to create an HPE Passport account, go to http://
www.hpe.com/info/insightonline. In most cases, your HPE Passport account is the same as
the email address you used during the HPE Passport account registration process. If you
changed your user ID in the Hewlett Packard Enterprise Support Center, be sure to log in with
your user ID and not your email address.
NOTE:
To have the system remember your log in credentials, select Remember Me before clicking Sign
In.
Uploading an AHS log to AHSV
The maximum file size limit is 250 MB. For logs that are larger than 250 MB, contact the HPE Support
Center for assistance.
This task in done from the AHSV, not from System Utilties.
Prerequisites
IMPORTANT:
The server from which the AHS log was created must have a valid warranty. If the server is out of
warranty, an error message is displayed: "Server is not Entitled. Check these options for renewing
your license." The options include:
• Buy more licenses.
• Find partner for license purchase.
• Contact HPE Support.
Procedure
1. Select Upload AHS Log.
2. Navigate to your log file and click Open.
A window is displayed that shows parsing and log loading states. As the AHS log loads, the screen
displays the estimated time of completion.
TIP:
This window also displays videos for different platforms. You can search and play different videos
while you are waiting for the log file to load.
30 Uploading an AHS log to AHSV
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