Action recommended
Additional
information
Check for symptoms like:
o ID9 and ID11 errors in the system event logs of
servers.
o Driver errors and timeouts listed in the system
event log.
o Possible IO errors in ISV logs.
This happens when two devices which are unlike are assigned
the same IRQ.
Both PM HP and PM Compaq Servers can end up with incorrect
IRQ routing due to automatic IRQ routing in their BIOS. This
can cause issues with both drivers and performance.
To correct this problem you will need to manually assign the
IRQ' s via the system BIOS taking into account any shared
slots with onboard-embedded devices, etc.
Always assign IRQ' s at a hardware level in the system BIOS
and not in the Operating System.
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HP Support contact details
Action
recommended
Additional information
Contact HP Support.
Click here for information on calling HP and other ways to
contact HP for technical support.
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Restore issues
Try in the following order:
1. Check if you have data (the required files) on your tape
.
2. Run Device Analysis Test in Library and Tape Tools
.
3. Run Media Validation Test in Library and Tape Tools
.
4. Check if verify has failed
.
5. Check the target device is accessible
.
6. Check for media damage
.
7. Check the drive has been cleaned
.
8. Check you are using a supported configuration
.
9. Upgrade to latest firmware
.
10. HP Support contact details
.
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