Check connectivity with Library and Tape Tools
Action recommended
Additional
information
Check connectivity with HP Library and Tape Tools (L&TT).
Run Device Analysis Test in HP Library and Tape Tools
(L&TT). Follow any troubleshooting given with the test
results.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose potential
issues with the DAT 40 Hotplug drive (Q1546A
only). This problem is currently being investigated
and will be corrected in the next revision of Library
and Tape tools. This note will be updated once the
problem has been corrected but until then do not
use Library and Tape Tools to diagnose issues with
this product. This problem only relates to the
Q1546A product, no other DAT 40 variants are
affected.
Click here for
information on HP
Library and Tape
Tools.
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Check for Operating System or application issues
Action recommended Additional information
Check for any other O/S or
application issues.
See the Software/Application Issue
troubleshooting section.
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HP Support contact details
Action
recommended
Additional information
Contact HP Support.
Click here for information on calling HP and other ways to
contact HP for technical support.
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Read/write issue
Try in the following order:
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