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1. Run Device Analysis Test in Library and Tape Tools.

2. Run Read/Write test in Library and Tape Tools

3. Test media using Media Validation Test in Library and Tape Tools

4. Check the drive has been cleaned

5. Upgrade to latest firmware

6. HP Support contact details

Read/write troubleshooting details

Run Device Analysis Test in Library and Tape Tools

Action recommended

Additional

information

Run the Device Analysis Test in HP Library and Tape Tools

(L&TT). Follow any troubleshooting given with the test

results.

NOTE:

Due to issues in development Library and Tape

Tools cannot be reliably used to diagnose potential

issues with the DAT 40 Hotplug drive (Q1546A

only). This problem is currently being investigated

and will be corrected in the next revision of Library

and Tape tools. This note will be updated once the

problem has been corrected but until then do not

use Library and Tape Tools to diagnose issues with

this product. This problem only relates to the

Q1546A product, no other DAT 40 variants are

affected.

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Run Read/Write test in Library and Tape Tools

Action recommended

Additional

information

Run the Read/Write test in HP Library and Tape Tools

(L&TT).