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Capacity loss issue 
Try in the following order:  
1.  Check compression
.  
2.  Check media type
.  
3.  Check file system for zip files
.  
4.  Check performance of drive using Library and Tape Tools
.  
5.  HP Support contact details
.  
Capacity loss troubleshooting details 
Check compression 
Action recommended  Additional information 
Check the compression ratio achieved on 
the drive (always enable hardware 
compression and disable software 
compression). 
Click here for information on HP 
Surestore DAT, DLT, DLT1 and 
DLTVS80 Performance (Capacity and 
Speed). 
Click here for information on data 
compression. 
Click here for information on 
performance troubleshooting and 
using performance assessment tools. 
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Check media type 
Action recommended  Additional information 
Check correct media type is being 
used. 
Click here for a DDS media compatibility 
matrix. 
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Check file system for zip files 
Action recommended 
Additional 
information 
Check file system for zip files (you can't compress zip 
files, jpeg files, audio files, etc). 
 
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